Check out our Frequently Asked Questions

Have a question? Read below.

Where do I collect the Car and the Caravan?

Our Jeeps and Caravans are located in the Northern end of the Gold Coast.
9 John Lund Dr, Hope Island QLD 4212

The Marina has a café and access to shower and toilets for our guests. Parking options are available to store your car, please call for more details.

50km to Gold Coast Airport
70km to Brisbane Airport
11km to Coomera Train Station
11km to Helensvale Train Station

Where can I stay?

You can start your holiday or end it with a stay at the beautiful locations of:

Intercontinental Sanctuary Cove Resort
Surfers Paradise 

What is your refund policy?

Government restrictions
Full refund up to 5 days before the start of the booking.
Full credit up to 24 hours before the start of the booking.

Cancellation and no show
You will be charged the rental charges for the rental period if your booking is cancelled within 24 hours prior to the start of the rental and you fail to notify us of your intended cancellation prior to the start of the rental.

Change of mind
Full refund up to 30 days from the start of your booking.
Less than 30 days to 10 days – 90% credit.
Less than 10 days from the start of the booking – no credit or refund.

What type of car do I need for Caravan hire?

Suitable Vehicle:
SUV, 4 x4

Towing Information:
Towball Weight: 186
Tare Weight: 1720
Gross Trailer Mass: 2100
Towing Brakes: Electric brakes required and the hirer must supply.

How far can I travel if choosing my own Holiday?

Our insurance cover gives you a radius of 300km from our base in Hope Island QLD.

Recommended Caravan Parks?

Caravan Parks vary, some are tightly packed, whilst others have large lots and shady trees, some have pools, allow pets, have ensuite sites and the list goes on!
TIP Caravan Parks are running at 90-100% capacity so book as early as possible.
You can visit

Still have questions? Email us at